Terms and Conditions

Access and Use of the Website

Your access to and use of our website are governed by these Terms and Conditions. By using or accessing our website, you agree to comply with these Terms and Conditions, which apply to all visitors, users, and others interacting with our platform. We advise you to review this page before making any purchases or placing orders.

Ownership and Agreement

This website is owned and operated by Procra Research. By placing an order or making a payment on our platform, you confirm that you have read and understood these Terms. You warrant that you have the legal authority to enter into these Terms of Use and agree to be legally bound by them. If you disagree with any part of these Terms, you must refrain from placing an order with us.

Each time you access or use our website, you agree to adhere to these Terms. You may use our website from any location, provided you do not violate any applicable laws. Any violation of these Terms may result in the deletion of your account and the discontinuation of your access to the website.

Definitions

Website: Refers to the collection of web pages available at www.procraresearch.com and any subdomains associated with it.

Services: Includes all writing tasks and academic services offered on our platform, such as essays, research papers, dissertations, and other written materials.

Terms and Conditions, Terms, or T&C: Refers to this document, including related policies such as our Privacy Policy, Revision Policy, Refund Policy, and Plagiarism-Free Policy.

We, Us, Our: Refers to Procra Research, the company owning and operating the website.

User, You, Client: Refers to any individual or entity registered on our website and bound by these Terms.

Writer: Refers to an expert employed by our company to provide writing and research services to clients.

Account: Refers to a section of the website accessible by users using their credentials.

Order: Refers to an electronic request for a paid service, detailing the scope of work, parameters, and client requirements.

Product: Refers to the final deliverable created in response to an order, produced as original content per client instructions.

Order Information: Refers to any text or materials provided by the client for reference or as examples for their order.

Placing an Order

Order Form: To place an order, complete the order form with details about the scope of work, parameters, and delivery terms. Ensure all information provided is accurate and final.
Registration: Upon completing the order form, you will be registered by providing up-to-date contact details such as your name and email address. It is your responsibility to update your account information if changes occur.

Payment and Discounts

Payment Terms: Payments must be made in full and authorized before we begin processing your order. Pricing details are available on our homepage.
Payment Methods: Payments can be made using the available methods displayed on our website during checkout.
Refund Policy: Refunds are processed per our Money-Back Guarantee. We are not responsible for any bank transfer fees or delays caused by third-party services.
Discounts: We provide equal access to discount and bonus programs for all clients without discrimination.

Order Processing

Validation: Orders are reviewed to ensure alignment with assignment instructions. If discrepancies arise, modifications will be made.
Order Volume: Specify the preferred volume in pages or words (1 double-spaced page equals 275 words). Reformatting requests will be honored if mismatches occur.
Changes: Modifications to the order are allowed before the writer starts working. Additional fees may apply for changes such as increasing volume, complexity, or urgency.
Resources: Specify and upload any materials required for the order.
Communication: Contact support via email, or phone.
Progress Tracking: Monitor your order’s status by contacting our support team who are always available.

Order Delivery

Delivery Responsibility: We ensure orders are delivered on time. However, we are not liable for delivery issues caused by incorrect email addresses, spam filters, or internet outages.
Download Responsibility: Clients are responsible for downloading their orders promptly after delivery.

Order Revisions

Free Revisions: Revisions are provided according to our Revision Policy.
Conditions: Revision requests must align with the original instructions. Fees may apply for requests deviating from the initial instructions.
Limitations: Revisions may be declined if deemed unreasonable or exploitative.

Refund Policy

Eligibility: Refunds are available for orders not meeting client instructions, as outlined in our Money-Back Guarantee.

Product Use

Personal Use: Products provided by our website are for personal, non-commercial use.
Restrictions: Our products cannot be reproduced, modified, or distributed without proper citation.
Purpose: Use our products as a guide or reference for your work, ensuring originality in your submissions.

Plagiarism

Anti-Plagiarism Measures: Products are scanned using anti-plagiarism software and reviewed by our Quality Assurance Team.
Usage Restrictions: Products must not be distributed, resold, or misrepresented as original work.
Compliance: Misuse of our products, such as plagiarism, may result in terminated agreements.

Personal Data and Payment Security

Privacy Policy

Review our Privacy Policy for details on how we collect, use, and store personal and payment data securely.

Account Information and Security

As part of the registration process, we will request your name and email address. Your username for our website will be either your name, email address, or both.

Please keep your login credentials secure and do not share them with any third parties, as they can be used to access your personal account. You are responsible for all activities and orders linked to your account. If you suspect unauthorized access to your account, contact our support personnel immediately.

In cases where we suspect your account is no longer secure, we reserve the right to reset it. You will be notified via the email address linked to your account if this occurs.

Use of the Website

Termination and Suspension of Use

You represent and warrant that you will only place orders or make payments on our website if permitted by the rules and guidelines of your institution.

Your access to and use of this website is strictly for personal and non-commercial purposes. You must not use the website for any illegal activities, including but not limited to:

Disseminating unlawful, harassing, defamatory, abusive, threatening, obscene, or objectionable material.
Transmitting materials encouraging behaviors that constitute a criminal offense or violate applicable laws, regulations, or codes of conduct.
Interfering with other users’ use of the website.
Making, transmitting, or storing electronic copies of copyrighted materials without proper authorization.

You are responsible for any losses or damages our company incurs as a result of your breach of these Terms. We reserve the right to terminate your use of the website if you breach these Terms. Additionally, we may suspend your access if we suspect it interferes with the lawful operation of the website or negatively affects other users.

If we believe you are under 16 years of age and lack legal capacity to enter into binding agreements, your profile may be deleted and services terminated without prior notice.

Intellectual Property Rights (IPRs)

IPRs in Products

All products delivered by our writers are owned by us, including affiliates and partners. We retain full copyright over these materials.

You are granted a non-exclusive license to use purchased products for personal, non-commercial purposes only. You must not distribute, publish, transmit, modify, display, or create derivative works from these products or website content without prior written permission.

Unauthorized use of our products or website content may result in liability for losses incurred by our company.

IPRs in Materials Supplied by Clients

Ensure that any reference or source materials you provide do not infringe intellectual property rights, the rights of others, or violate any applicable laws. You will be liable for any losses incurred as a result of such violations.

IPRs on the Website

All intellectual property rights in any part of the website are owned or licensed to us. No intellectual property rights are transferred to users. Copying, disseminating, or downloading website content is prohibited unless explicitly permitted by these Terms.

Sources Used Feature

If you request copies of sources used, we will provide excerpts rather than entire articles or e-books. You will be charged a service fee for collecting and delivering these materials, which will include links to view or purchase the full sources.

Disclaimer and Limitation of Liability

The website is provided “as is,” and we do not guarantee it will meet all your expectations or requirements. Access to the website may be restricted if your device does not support modern technology, such as encryption.

You may only access the website via the World Wide Web (www) at your own risk and are subject to applicable laws and regulations. We do not guarantee that the website is appropriate or available in all jurisdictions.

Third-party links and resources found on the website are subject to their own Terms and Policies. Please review these links before sharing personal information. We are not liable for losses resulting from accessing third-party websites.

We are not responsible for:

Malfunctions, failures, or difficulties with devices, networks, or software.
Failed, incomplete, or delayed transmissions.
Delays or disruptions caused by conditions beyond our control.
Losses resulting from injuries or improper use of our services or products.
Printing or typographical errors in delivered products.

Notices

All notices from you to us must be in writing and sent to our contact address unless stated otherwise. Notices from us to you will be communicated through:

A display on the website.
A message on your personal order page.
An email to the address linked to your account.

Amendments

We reserve the right to:

Modify any information, features, or functionality of the website or services.
Temporarily or permanently suspend or discontinue any services, features, or content.
Impose limits on certain features or restrict access to services.

You will be notified of material changes through email, a website display, or your personal order page. Continued use of the website constitutes your acceptance of the revised Terms.

Contact Details

For further information, contact us via email.

Last updated: January 1, 2025